creating communities to be proud of
ending your tenancy
How do I end my tenancy?
If you wish to end your tenancy you must:
- Give us at least 28 days notice to quit, in writing (to end on a Monday). If you require assistance please contact our offices.
- Give us vacant possession of your home and return all keys to us by midday on the Monday when your notice to quit has ended. You remain responsible for the security of your home until the keys have been returned to us and a receipt issued to you.
- Remove all furniture, personal possessions and rubbish, otherwise you will be charged for the removal including items left in gardens or communal areas.
- Leave your home in good repair, reasonable decorative order and in a clean and hygienic condition. Allowing for fair wear and tear leave your home in a condition which is satisfactory to us.
- You remain responsible under the terms of your tenancy agreement until the tenancy is ended in a proper manner as described in the agreement.
We would ask that you allow access to your home within the final 28 days of your tenancy to both our staff and to prospective tenants.
What happens if a tenant dies?
We offer our condolences at this time and will endeavour to deal with you in a sympathetic and understanding manner. Please read the following, which is intended to help you through this difficult period.
Let us know of the tenant’s death as soon as possible.
If you are a joint tenant you should write to us requesting for the tenancy to be transferred to your sole name. You must notify the Housing Benefit section at North East Lincolnshire Council as soon as possible if benefit is being paid whether the benefit was in your name or the joint tenant.
If there is no joint tenant but someone else living in the home wants to take over the tenancy they should contact us for advice on taking over (the ‘right to succeed’) the tenancy.
If no one living in the property wishes to take over the tenancy it must be cleared and the keys returned to us.
If the tenant who died was on Housing Benefit, the council is not allowed to pay benefit for any rent after the date of death and full rent therefore becomes payable.
We would like to help our tenants through this difficult time so charges will be cancelled for up to two weeks once the keys have been handed in.
If this is not long enough for you to sort out your affairs, please let us know. An extension of a further two weeks may be arranged in exceptional circumstances.
If there are any other debts or arrears, the estate may be called upon to clear them.
Please send written confirmation of the tenant’s death to:
The Income Section
Neighbourhood Services
Shoreline House
Westgate Park
Charlton Street
Grimsby
North East Lincolnshire
DN31 1SQ
If you experience any difficulties or need any further advice please ring us on 0845 849 2000 option 2.
The Housing Benefit Department at North East Lincolnshire Council can be contacted via Housing Benefits/ Council Tax Enquiries on (01472) 323720
or by post at:
North East Lincolnshire Council
Knoll Street
Cleethorpes
DN35 8LN
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© 2007-2010 Shoreline Housing Partnership Ltd. Registered Charity Number 1107876. |
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