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Let us know...
Use the buttons below to compliment a service, suggest an idea or make a complaint.

 

 

creating communities to be proud of

publications

All publications available to download from our website are listed here . Links to publications have also been included on any relevant pages throughout the site.

All of the following publications are Adobe Acrobat pdf files.

You will need Adobe Reader software to view them. If you do not have the software installed on your computer, you can download it for free by clicking on the icon below.

All of the documents will open in a new window. Some of the documents may take several minutes to download.

 

General Documents

Annual Report 2008/09 (1.5 mb)

Annual Report 2007/08 (821kb)

Annual Report 2006/07 (4 mb)

Shoreline Property Services Annual Report 2006/07 (1 mb)

Contents Insurance Policy Document (427mb)

Contents Insurance Proposal and Application Form (349 kb)

Corporate Plan 2009-2012 (1.36 mb)

Customer Charter...our commitment to you (193 kb)

Gender Equality Scheme - action plan (86 kb)

Offer Document

Shoreline Lettings Standard (472 kb)

Tenants' Handbook (2.2 mb)

Housing Corporation Charter for Housing Association applicants and residents (223 kb)

 

Tenants' Newsletters

Click here to visit our Shoreline News page

 

Leaflets

Asbestos…advice for occupiers of buildings with asbestos

Claiming Compensation...a guide to tenants' rights

Community Participation...getting involved

Dealing with neighbour nuisance

Decoration voucher scheme…your guide

Disability Equality Scheme

Disability Equality Scheme - large print version

Disabled adaptations...a guide

Easy ways to pay your rent

The editorial team...by you, for you

Gender Equality scheme

Heating system repairs…your guide

How your rent is calculated

Independent and active...homes for older people

Keeping your home free from damp and condensation

Let us know - compliments, complaints and suggestions

Mystery shopping...your guide

Pre-action court protocol - for possession claims based on rent arrears...your guide

Service Review Panels

Shared ownership...your guide

Statement of Anti-social Behaviour policy and procedure

Summary of Anti-social Behaviour policy and procedure

Supporting People funding...your guide

Tackling Hate Crime...our commitment

Tackling Racial Harassment

Tenants' Preserved Right to Buy....your guide

What to do if a Shoreline tenant dies

 

Neighbourhood Investment Plans

Clee East (310 kb)

East Marsh (234 kb)

Grange (248 kb)

High Rise (252 kb)

Humber (449 kb)

Immingham (237 kb)

Nunsthorpe and Bradley Park (598 kb)

Rural (121 kb)

West Marsh (581 kb)

Willows (288 kb)

 

If you would like any of this information in another format such as Braille, large print or on audio tape please contact the Communications team on 0845 849 2000 option 2 or email communications@shorelinehp.com

© 2007-2010 Shoreline Housing Partnership Ltd. Registered Charity Number 1107876.