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creating communities to be proud of

publications

All publications available to download from our website are listed here . Links to publications have also been included on any relevant pages throughout the site.

All of the following publications are Adobe Acrobat pdf files.

You will need Adobe Reader software to view them. If you do not have the software installed on your computer, you can download it for free by clicking on the icon below.

All of the documents will open in a new window. Some of the documents may take several minutes to download.

 

General Documents

Annual Report 2005/06

Annual Report 2006/07 (4 mb)

Shoreline Property Services Annual Report 2006/07 (1 mb)

Contents Insurance Policy (171 kb)

Contents Insurance Policy important notes (37 kb)

Corporate Plan (203 kb)

Customer Charter...our commitment to you (193 kb)

Gender Equality Scheme - action plan (86 kb)

Offer Document

Tenants' Handbook (1.5 mb)

Housing Corporation Charter for Housing Association applicants and residents (223 kb)

 

Tenants' Newsletters

Issue No. 1 - Autumn 2005 (1.4 mb)
Issue No. 2 - February 2006 (2.1 mb)
Issue No. 3 - June 2006 (1.2 mb)
Issue No. 4 - November 2006 (1.2 mb)
Issue No. 5 - Summer 2007 (678 kb) - large print version (733 kb)
Issue No. 6 - Autumn 2007 (725 kb)
Issue No. 7 - Winter 2007 (729kb)
Issue No. 8 - Spring 2008 (751 kb) - large print version (766 kb)
Issue No. 9 - Summer 2008 (792 kb)

 

Leaflets

Asbestos…advice for occupiers of buildings with asbestos

Community Participation...getting involved

Dealing with neighbour nuisance

Disability Equality Scheme

Disability Equality Scheme - large print version

Decoration voucher scheme…your guide

Easy ways to pay your rent

Having the builders in

Heating system repairs…your guide

How your rent is calculated

Keeping your home free from damp and condensation

Landlord of Choice

Let us know - compliments, complaints and suggestions

Mystery shopping...your guide

Service Review Panels

Statement of Anti-social Behaviour policy and procedure

Summary of Anti-social Behaviour policy and procedure

Tackling Racial Harassment

Tenants' Preserved Right to Buy....your guide

What to do if a Shoreline tenant dies

 

Neighbourhood Investment Plans

East Marsh (234 kb)

Grange (248 kb)

High Rise (252 kb)

Immingham (237 kb)

Nunsthorpe and Bradley Park (598 kb)

West Marsh (581 kb)

Willows (288 kb)

 

If you would like any of this information in another format such as Braille, large print or on audio tape please contact the Communications team on 0845 849 2000 option 5 or email communications@shorelinehp.com .

© Copyright 2007-2008 Shoreline Housing Partnership Ltd.

Registered Charity Number 1107876.