creating communities to be proud of
tenant services authority (tsa)
The Tenant Services Authority (TSA) is the new independent regulator for homes owned by Shoreline. Their role is to champion what you want from your housing services and landlord. The first thing the TSA needs to do is draw up a brand new set of standards for all social landlords including Shoreline. These standards are very important, as the TSA will be monitoring how landlords do in achieving them – and taking action against any that don’t.
The TSA is going to listen to tenants across England to help them understand what you want to see in these standards. It is calling this the National Conversation.
This is your opportunity to help set the standards for all social landlords and make sure that services for tenants continue to improve.
You can get involved by:
- visiting the comments camper van
- attending a drop-in
- telephoning (01472) 572076 and completing a questionnaire over the phone
- completing an online questionnaire
Campervan
The bright pink ‘Comments Campervan’ is on its way to your neighbourhood on Monday 23 and Tuesday 24 February 2009 at the following times and places:
Monday 23 February 2009
Time |
Venue / Site |
9am-10am |
Immingham – Kennedy Way car park |
10am-11am |
Reedmeer Estate – Hadleigh Road (outside shop), Immingham |
11am-noon |
Bovill House – (sheltered scheme) Crescent Street, Grimsby |
noon-1pm |
Gilbert Sutcliffe Court (sheltered scheme), Oak Way, Cleethorpes |
1pm-2pm |
The Elms (sheltered scheme), Glebe Road, Humberston |
2pm-3pm |
Sutcliffe Avenue shops, Grimsby |
3pm-4pm |
Sutcliffe Avenue shops, Grimsby |
4pm-5pm |
Outside Beechwood Avenue supermarket, Bradley Park Estate, Grimsby |
5pm-6pm |
Respect Fun House – St Martins Church, Sutcliffe Avenue, Grimsby |
Tuesday 24 February 2009
Time |
Venue / Site |
9am-10am |
Salvation Army car park – Wingate Road, Willows Estate, Grimsby |
10am-11am |
Salvation Army car park – Wingate Road, Willows Estate, Grimsby |
11am-12 noon |
Garabaldi Street car park, Grimsby |
noon-1pm |
Garabaldi Street car park, Grimsby |
1pm-2pm |
Sydney Taylor Court (sheltered scheme), Peaks Lane, New Waltham, Grimsby |
2pm-3pm |
Konigswinter Court, (sheltered scheme), Cardiff Avenue, New Waltham, Grimsby |
You can’t miss it so make sure you pop along and have your say!
Drop-In
Drop-ins will be held at the following places and will run hourly sessions from the time the session starts. Tea and coffee will be available and you will have the opportunity to watch the national conversation dvd.
Wednesday 25 February 2009
Time |
Venue |
9.30am-12.30pm |
Grimsby Neighbourhood Centre, 289a Weelsby Street, Grimsby |
Thursday 26 February 2009
Time |
Venue |
9.30am-12.30pm |
Grimsby Rugby Club, Springfield Road, Scartho, Grimsby |
2.30pm - 5.30pm |
Littlecoates Community Centre, St Michaels Road, Grimsby |
Friday 27 February 2009
Time |
Venue |
9.30am-12.30pm |
St Francis Church Hall, Sandringham Road, Cleethorpes |
2.30pm - 5.30pm |
Trinity Youth Centre, Trinity Road, Cleethorpes |
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Registered Charity Number 1107876. |
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