Shoreline Housing Partnership

Q2. What are the 3 most important things to you in a landlord? Please select the first, second and third most important from the buttons below..

Repairs and maintenance

First

Second

Third

Health and safety for tenants

First

Second

Third

Looking after the communal areas of your estate/building

First

Second

Third

Looking after your neighbourhood

First

Second

Third

Security in your neighbourhood

First

Second

Third

Providing community facilities

First

Second

Third

Keeping you informed

First

Second

Third

Giving you the chance to have your say

First

Second

Third

Customer Service (e.g. answering the phone quickly when you ring)

First

Second

Third

Dealing with complaints

First

Second

Third

Dealing with anti-social behaviour

First

Second

Third

Help with housing benefit

First

Second

Third

Help with money or debt advice

First

Second

Third

Help with getting a job or developing your skills

First

Second

Third

Other (please write in details below)

First

Second

Third

Details

Q4. Please tick from the list below what you consider to be the three most important priorities for the TSA. Please tick up to three boxes only.
Ensuring reasonable/affordable rents
Improving the complaints process
Dealing with anti-social behaviour
Information from landlords to tenants
Opportunities for tenants to have their say with their landlord
Opportunities for tenants to speak directly to the regulator
Repairs and maintenance of homes
Keeping homes up to date and in a decent condition
Upkeep of communal areas and facilities
The financial performance of landlords
Making sure the standards are met
Other (please write in details below)
Details

To help us make sure that we are involving all sections of the community please can you give us the following information:
My age group is:
16-17	18-24	25-44	45-59	60+

My ethnic origin is:
White		Black or Black British
White British		Caribbean
White Irish		African
any other White background		any other Black background

Mixed		Asian or Asian British
White and Black Caribbean		Indian
White and Black African		Pakistani
White and Asian		Bangladeshi
any other Mixed background		any other Asian background

Chinese		Any other ethnic group
Chinese		any other ethnic group

Let us know...

national conversation online form

Equal Opportunities

Q1. What, if anything, does your landlord do well? Please rate the performance of your landlord, where 1 means poor and 5 means excellent.
Repairs and maintenance
Health and safety for tenants
Looking after the communal areas of your estate/building
Looking after your neighbourhood
Security in your neighbourhood
Providing community facilities
Keeping you informed
Giving you the chance to have your say
Customer Service (e.g. answering the phone quickly when you ring)
Dealing with complaints
Dealing with anti-social behaviour
Help with housing benefit
Help with money or debt advice
Help with getting a job or developing your skills
Other (please write in details below)
Details


Name
Address