creating communities to be proud of
contact us
There are several ways in which you can contact us.
| In person: | Customer Service Centre (map) 11-13 Osborne Street Grimsby DN31 1EY Opening hours: Monday, Tuesday, Thursday and Friday 9 am - 5.30 pm Wednesday 10 am - 5.30 pm Saturday 9 am - 12 noon Sunday, Bank Holiday - closed Make the Neighbourhood Better Centre (map) 60 Second Avenue Nunsthorpe Estate Grimsby DN33 1NN Opening hours: Monday - Friday 9 am - 12 noon and 12..30 pm - 4 pm Saturday, Sunday, Bank Holiday - closed Multi-agency office and True Vision reporting Centre (map) Balmoral House 19 Balmoral Avenue Grimsby DN34 4JH Opening hours: Monday - Friday 10 am - 12 noon and 2 pm - 4 pm |
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| By phone: | 0845 849 2000 then press option number: 1 - Repairs 2 - Housing Register Enquiries 3 - Neighbourhood Services 4 - Rent Queries 5 - Operator For gas/heating repairs and servicing call Mears - 0845 849 2000 option 1 For out of hours emergencies call - 0845 849 2000 option 1 Anti-Social Behaviour Confidential 24-hour Message Line - (01472) 572174 |
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| By fax: | (01472) 572260 | |
| By letter: | Shoreline Housing Partnership Devonshire House (map) Bull Ring Lane Grimsby North East Lincolnshire DN31 1ES |
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| By email: | For all housing register and housing application enquiries and requests for housing register application forms... | |
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| To report repairs or enquire about an existing repair... | ||
| repairs@shorelinehp.com | ||
| For enquiries about job vacancies or applications... | ||
| recruitment@shorelinehp.com | ||
| To request information in alternative formats such as braille or large print... | ||
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communications@shorelinehp.com | |
| To compliment, complain or make a suggestion about any of the services we provide to you... | ||
| letusknow@shorelinehp.com | ||
| For all other enquiries... | ||
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info@shorelinehp.com | |
| Please note that all of these email addresses are monitored and actioned during normal working hours, Monday to Friday. |
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North East Lincolnshire Council Customer Access Points also offer information and advice on our behalf.
They are located at:
| Grimsby | Municipal Offices Town Hall Square Grimsby North East Lincolnshire DN31 1HU Opening hours: Monday to Friday 8.30 am - 5.30 pm Saturday, Sunday, Bank Holiday - closed Telephone: (01472) 313131 |
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| Cleethorpes | Civic Offices Knoll Street Cleethorpes North East Lincolnshire DN35 8LN Opening hours: Monday to Friday 8.30 am - 5.30 pm Saturday, Sunday, Bank Holiday - closed Telephone: (01472) 313131 |
| Immingham | 1-3 Kennedy Way Immingham North East Lincolnshire DN40 2AB Opening hours: Monday 9 am - 4 pm (cashiers closed 1 - 1.30 pm) Tuesday Closed Wednesday 10 am - 2 pm Thursday Closed Friday 9 am - 4 pm (cashiers closed 1 - 1.30 pm) Saturday, Sunday, Bank Holiday - closed Telephone: (01472) 313131 |
© Copyright 2007-2008 Shoreline Housing Partnership Ltd.
Registered Charity Number 1107876.
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