creating communities to be proud of
contact us
There are several ways in which you can contact us.
| In person: | Customer Service Centre (map) 11-13 Osborne Street Grimsby DN31 1EY Opening hours: Monday, Tuesday, Thursday and Friday 9 am - 5.30 pm Wednesday 10 am - 5.30 pm Closed on Saturday, Sunday, Bank Holiday Make the Neighbourhood Better Centre (map) 60 Second Avenue Nunsthorpe Estate Grimsby DN33 1NN Opening hours: Monday - Friday 9 am - 4 pm Closed on Saturday, Sunday, Bank Holiday Immingham Civic Centre Pelham Road immingham Opening hours: Monday - Thursday 9 am - 4.30 pm Friday 9 am - 4 pm Surgery times: Wednesday 11 am - 1.00 pm Multi-Agency office and True Vision reporting centre (map) Balmoral House Balmoral Avenue Grimsby DN34 4JH Opening hours: Every Thursday 10 am - 12 noon Closed on Monday, Tuesday, Wednesday, Friday, Saturday, Sunday, Bank Holiday |
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| By phone: | 0845 849 2000 (* calls from residential lines are either free or charged at local call rate) then press option number: 1 - Repairs 2 - All other calls For out of hours emergencies call - 0845 849 2000 Anti-Social Behaviour Confidential 24-hour Message Line - (01472) 572174 * Calls from a residential BT line to our 0845 number are free as from 16 January 2010. Customers using other service providers are charged by their own suppliers but they are typically very similar to the charges made by BT for a local call (3.91 pence). Calls from mobiles will vary depending on the tariff. |
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| By fax: | (01472) 572260 | |
| By letter: | Shoreline Housing Partnership Ltd Shoreline House (map) Westgate Park Charlton Street Grimsby North East Lincolnshire DN31 1SQ Please note that this is the address for our headquarters which is not a public office. |
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| By email: | For all housing register and housing application enquiries and requests for housing register application forms... | |
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csc@shorelinehp.com |
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| To report repairs or enquire about an existing repair... | ||
| repairs@shorelinehp.com | ||
| For enquiries about job vacancies or applications... | ||
| recruitment@shorelinehp.com | ||
| To report anti-social behaviour... | ||
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asb@shorelinehp.com | |
| To request information in alternative formats such as braille or large print... | ||
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communications@shorelinehp.com | |
| To compliment, complain or make a suggestion about any of the services we provide to you... | ||
| letusknow@shorelinehp.com | ||
| For all other enquiries... | ||
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info@shorelinehp.com | |
| Please note that all of these email addresses are monitored and actioned during normal working hours, Monday to Friday. |
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Registered Charity Number 1107876. |
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