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Contact us

 There are several ways you can contact us.

By phone

Our call centre is open from 8.30 am until 5.30 pm

0345 849 2000 *

then press option number:

1 - Repairs
2 - Payments
3 - Enquiries

For out of hours emergencies call - 0345 849 2000

Anti-Social Behaviour confidential 24-hour message line - (01472) 572174

* a call to the 0345 849 2000 number should cost no more than a call to a geographic number

In person

Customer Service Centre
11-13 Osborne Street
Grimsby
DN31 1EY

Opening hours:
Monday, Tuesday, Wednesday and Friday 9 am - 5.30 pm
Thursday 10 am - 5.30 pm
Closed on Saturday, Sunday, Bank Holiday

Please note this office will permanently close at 4 pm on Friday 31 March 2017. You can still contact us in all of the other usual ways including online, on the telephone, through your personal Do it Online account or on social media.


Online

 If you have a question or comment for us then simply fill in this form. One of our advisors will be in touch within two working days.

Your name(*)
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Your contact number
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Your email address
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By social media

Feeling social? So are we. Like most of us, we've embraced social media. You can find us in all of the following places:

twitter icon

Facebook icon

pinterest

Instagram logo

Our social media accounts are managed from 8.30 am - 5.30 pm, Monday to Friday, if you have a non-emergency enquiry.

If you're a developer, please get in touch here.

 

By email

 

For all housing application enquiries...

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For enquiries about job vacancies or applications...

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To report anti-social behaviour...

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To request information in alternative formats such as braille or large print...

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To compliment, complain or make a suggestion about any of the services we provide to you...

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For all other enquiries please use the online form above


Please note that all of these email addresses are monitored and actioned during normal working hours, Monday to Friday.

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© 2007-2017 Shoreline Housing Partnership Ltd. Registered Charity Number 1107876.

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