Or you can contact us by phone, social media or by popping in as detailed below:
Our call centre is open from 8.30 am until 5.30 pm
0345 604 1472 *
then press option number:
1 - For former Shoreline customers
2 - For former Boston Mayflower customers
3 - For all other enquiries
For out of hours emergencies call - 0345 604 1472
* a call to the 0345 604 1472 number should cost no more than a call to a geographic number
To report anti-social behaviour or nuisance please call our Anti-Social Behaviour confidential 24-hour message line
By social media
Feeling social? So are we. Like most of us, we've embraced social media. You can find us in all of the following places:
Our social media accounts are managed from 8.30 am - 5.30 pm, Monday to Friday, if you have a non-emergency enquiry.
If you're a housing developer, please get in touch here.
Need welfare advice? Got a Universal Credit enquiry? Pop into the Grimsby JobCentre, Victoria Street DN31 1NH
Monday, Wednesday, Friday – 10am - noon
Tuesday, Thursday – 2pm – 4pm
You can also sign up to our marketing emails.